Overview (dated 8/7/2026)
The website “bhesb.com.my” (The Website) is operated by BH Enterprise Sdn Bhd (BHE, We, Our, Us), we offer all the information, tools and services to the user under the condition whereby, upon use, the user agrees and is bound by its terms and conditions of use regardless if the user has an account with us.
Please read the websites Terms & Conditions and its policies carefully before accessing. If you do not agree to all the Terms and Conditions in the agreement, then kindly dont use the website, its information and service.
All features /information/tools current and future are subject to our Terms of Service, we reserve the right to update or modify its terms at any time without notification. It is the responsibility of the user to be updated on the terms of use for this website as each use of the Website by you signifies your agreement to be bound by the latest terms and conditions.
1 General Conditions
You must be at least 18 years of age or the age of majority in your state or provide, if you are under 18 or the age of majority in your jurisdiction, consent must be obtained from parents or legal guardians, on their acceptance of the Terms of Use and their agreement to take responsibility for: (a) any damages and harmful acts as a result of your action; (b) any charges associated with your use of the Website or purchase of products; and c) your acceptance and compliance with this Terms of Use. If you do not have consent from your parent(s) or legal guardian(s), you must stop using the Website.
All Users must not use the website for unlawful purposes or violate any laws and regulations, users must not upload any malware, harmful software, virus or any malicious codes onto the website. Users must not hack, attempt to diminish the websites security or attempt to gain unauthorized entry to any part of the website and its systems.
All of our products must not be used for any illegal or unauthorized purpose, it must also not be used outside of its medical indication or purpose. The user must not violate any laws in your jurisdiction including any copyright or intellectual property laws.
All product images may differ slightly from actual products. Product specifications may change due to manufacturer updates.
We reserve the right to refuse/cancel/reject/limit quantities of orders at our sole discretion. We may attempt to notify the user with the given user information when the purchase was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
2. Healthcare Conditions and Regulations
All information provided in this website is for product information only and does not constitute as medical advice, medical diagnosis or treatment. s.
Medical devices supplied by BH Enterprise Sdn Bhd must be used only for their intended purpose and in accordance with The manufacturer’s Instructions for Use (IFU), Product Labels and safety informational, professional standards and guidance from qualified medical professionals where appropriate. We are not responsible nor liable for any form of misuse, failure to follow the manufacturer’s instructions, abuse, improper storage, normal wear and tear, unauthorized repair or modification on our products
Certain medical devices may only be suitable for ,Healthcare professionals, Hospitals, Licensed healthcare facilities, Qualified users. BH Enterprise Sdn Bhd reserves the right to verify customer eligibility before completing certain purchases.
All products that are not classified under Homecare are for medical professionals only and its information on the website is not an advertisement and is for healthcare professionals only.
3. Payment
You agree to provide the relevant current, accurate and complete account information needed for us to complete your transaction and contact you as needed. We are not liable for any delays or failures in transaction processing due to payment system issues.
4. Third Party Websites/Providers
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any linked third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
5. Disclaimer of Warrants
The information, content, product descriptions, images, specifications, and other materials available on this website are provided on an “as is” and “as available” basis.
While we make reasonable efforts to ensure that the information published is accurate and up to date, we do not warrant or guarantee that all information is complete, accurate, reliable, current, or free from errors. Product specifications, packaging, pricing, and availability may change without prior notice.
To the fullest extent permitted by applicable Malaysian law, and except where such warranties cannot legally be excluded, BH Enterprise Sdn Bhd disclaims all implied warranties, including but not limited to: Merchantability; Fitness for a particular purpose; Non-infringement; and Accuracy or completeness of website content.
Nothing in this Disclaimer excludes or limits any rights or remedies that cannot be excluded or limited under applicable Malaysian law.
BH Enterprise Sdn Bhd does not warrant that the website will operate uninterrupted or error-free; defects will be corrected immediately; the website is free of viruses or other harmful components; or access will always be available.
6. Limitation of Liability
To the fullest extent permitted by law, BH Enterprise Sdn Bhd, and its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including but not limited to: Loss of profits, revenue, business opportunities, goodwill, data, anticipated savings, business interruption whether arising in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.
To the fullest extent permitted by applicable law, the total aggregate liability of BH Enterprise Sdn Bhd, and its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees arising out of or relating to any order, product, or service shall not exceed the amount actually paid by the customer for the product giving rise to the claim.
7. Applicable Law and Dispute Resolution
The Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.
If any dispute or difference shall arise between the user and us, this dispute shall be referred to the Courts or Arbitration for a decision.
8. Force Majeure
We shall not be liable to the Customer or be deemed to be in breach of the Term by reason of any delay in performing, or any failure to perform, any of our’ obligations in relation to the Services, if the delay or failure was due to force majeure. For the purposes of this clause, force majeure shall mean any unforeseen event beyond the reasonable control of us such as, but not limited to any act of God, act of government or any authorities, hostilities, rainstorms, fires, explosion, flooding, hurricane or other exceptional weather conditions or natural disaster.